Vandalism & break-ins

Vandalism and Break-In Restoration

A keyed door, a smashed window, spray paint, a glovebox dumped on the floor. Our job is to get the vehicle back to looking and smelling like yours, and to document the damage so your claim goes smoothly.

  • Scratch assessment: polish vs. repaint, explained honestly
  • Deep glass cleanup of seats, carpet and vents
  • Spray paint and adhesive removal
  • Interior cleaning, odor treatment and upholstery repair
Illustration of keyed scratches across a vehicle door and fender
Keyed scratches across a vehicle door and fender Illustrative image — not a completed Pitt Stop job.

What we do after a break-in or vandalism

  • Keyed and scratched paint: we measure how deep the scratch goes. Scratches in the clear coat can usually be polished out; scratches to primer or metal need paint, and we will tell you which is which.
  • Spray paint, markers, egg and adhesive: removed from paint, glass and trim with methods that lift the contaminant rather than grind the finish.
  • Broken glass cleanup: tempered glass shatters into thousands of pieces that travel into seat tracks, vents and under carpet. We remove seats and trim where needed and clean those areas out properly.
  • Interior restoration: dumped contents, spills, footprints, cut seats and torn panels. Shampoo, extraction, upholstery repair and odor treatment as needed.
  • Documentation: dated photos of every damaged area and an itemized estimate you can submit with a police report and claim.

What to do right now

  1. If anything was stolen, file a police report. Insurers usually ask for the report number on a vandalism or theft claim.
  2. Photograph everything before you clean anything, including the ground around the vehicle and any note or tag left behind.
  3. Cover a broken window with plastic and tape to keep rain out. Do not vacuum glass with a household vacuum; it will not survive.
  4. Send us the photos. We will tell you what can be restored and what needs a body or glass shop.

What we do not do

  • Panel replacement, dent repair and repainting are body-shop work. We will say so plainly if that is what your vehicle needs.
  • Glass replacement itself is third-party work we coordinate through our glass partner; see our broken glass and interior cleanup page for how that fits together.

Deep scratches: if you can catch a fingernail in the scratch, it is probably through the clear coat. We can still improve how it looks, but we will not promise it disappears.

Vandalism and your insurance

Vandalism is typically a comprehensive claim, not collision. Ask your insurer how a claim could affect your premium; with the itemized estimate in hand, whether to claim or pay out of pocket is your choice. Coverage, and what your deductible is, are always your insurance company’s decision, never ours.

Contact your insurer to open or discuss a claim; we provide an itemized, written estimate and damage documentation, and we coordinate the repair process once you decide to proceed.

Questions people ask

Can keyed paint be fixed without repainting?

Often, if the scratch is only in the clear coat. We polish the area and blend it. If the key went through to primer or metal, the panel needs paint, which is body-shop work; we will tell you which case you have before any work starts.

Do I need a police report?

For a vandalism or theft claim your insurer will usually want a report number. For the estimate itself we do not need it, so send photos first and file the report in parallel.

Should I file a claim or pay out of pocket?

That is your call, and it is easier with numbers: we write the itemized estimate first so you can compare it against your deductible. Ask your insurer or agent how a claim could affect your premium — only they can answer that.

How thorough is the glass cleanup?

Tempered glass spreads into seat tracks, door cavities, vents and under the carpet, so we remove seats and trim where needed and vacuum, brush and blow those areas out — far beyond what a household vacuum can reach.

How long does it take?

It depends on the damage. Light scratch polishing and glass cleanup is often a same-day or next-day job once scheduled; interior repairs take longer. We give you a time estimate with the written estimate.

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